In this position, I was the owner and co-founder of an event management company. I onboarded clients by understanding their needs and customizing the products based on their requirements. I managed multiple projects on various fronts like resources, budget, timelines etc.
• Studied the market to devise differentiation strategies that helped increase revenue base by 7%.
• Planned resources to suit both customer budget and company budget.
• Retained high-risk clients by resolving their grievances.
• Coached and trained new and existing staff prior to the event so that all operations and duties were executed smoothly and as per clients’ guidelines.